Privacy Policy

Last updated: Sep 3, 2024

At XARlabs, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our services or visit our website. We comply with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we Are (Data Controller Information)

XARlabs is the data controller responsible for your personal data. If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights under data protection law, please contact us at:

Contact Information:

Email: general@xarlabs.ai
Mailing Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

The Data We Collect

We may collect and process the following types of personal data:

Identity Data: First name, last name, date of birth, gender.
Contact Data: Email addresses, phone numbers, physical addresses.
Technical Data: IP address, browser type, and usage data.
Marketing and Communication Data: Your preferences in receiving marketing information from us.

We do not collect any special categories of personal data (e.g., health data or data about religious beliefs), nor do we collect any data related to criminal convictions and offenses.

Legal Basis for Data Processing

We only collect and use your data when we have a lawful basis to do so under GDPR. These lawful bases include:

Consent: Where you have provided consent for us to process your personal data for specific purposes (e.g., marketing communications).
Contract: Processing necessary to perform a contract we have entered into with you (e.g., providing services you requested).
Legal Obligation: Where we must comply with a legal or regulatory obligation (e.g., keeping records for tax purposes).
Legitimate Interest: Processing based on our legitimate business interests, provided that your rights and freedoms are not overridden (e.g., analyzing how users interact with our website to improve user experience).

Use of Your Information

We use your personal data for the following purposes:

Service Delivery: To provide and manage the services you’ve requested, such as responding to inquiries or completing transactions.
Marketing: To communicate with you about services, products, or offers that may interest you, provided you’ve opted in.
Internal Analysis: To improve our website, services, and marketing strategies based on user behavior.
Legal Compliance: To comply with applicable legal obligations, such as record-keeping requirements.

We will only use your data for the purposes it was collected unless we reasonably consider another use to be compatible with the original purpose.

Disclosure of Your Information

We may share your personal data with the following third parties:

Service Providers: Trusted third parties who provide IT, system administration, and hosting services.
Professional Advisers: Including lawyers, bankers, auditors, and insurers.
Government Authorities: Where we are legally required to disclose your data for law enforcement or regulatory compliance.
Third Parties in Business Transfers: In the event of a merger, sale, or acquisition of some or all of our business, your data may be transferred to the new owners.

We do not sell or trade your personal data to any third parties for commercial purposes.

International Data Transfers

We may transfer your personal data outside the UK or European Economic Area (EEA) when necessary. Whenever we do so, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent measures required by law.

Security of Your Information

We are committed to ensuring the security of your data and employ appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. However, no system can be entirely secure, and we cannot guarantee complete security of your personal data.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to meet legal, accounting, or reporting requirements. Once the data is no longer needed, we will securely delete it.

Your Data Protection Rights

Under data protection law, you have the following rights regarding your personal data:

Right to Access: Request access to your personal data and obtain a copy of the information we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to certain conditions.
Right to Object: Object to processing your personal data for certain purposes, such as direct marketing.
Right to Restriction: Request that we restrict the processing of your personal data.
Right to Data Portability: Request transfer of your personal data to another controller.

To exercise these rights, please contact us using the details provided in the Data Controller Information section.

Policy for Children

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that data from a person under 18 has been collected, we will take steps to delete such information.

Changes to This Privacy Policy

We keep our Privacy Policy under review and will place any updates here. This version is dated 3 September 2024. By using simXAR Ltd, you consent to the collection and use of data by us as set out in this Privacy Policy. Continued access or use of simXAR Ltd will constitute your express acceptance of any modifications to this Privacy Policy.

If you have questions or comments about this Privacy Policy, please contact us at:

XARlabs
Email: general@xarlabs.ai